2008-09-28

Zappos' Delivery Ethic: Holy Fucking Shit

This is a true story:

Subject: Thank you for your order with Zappos.com!
From: "Zappos.com"
Date: Sun, 28 Sep 2008 19:24:53 -0700 (PDT)

Thank you for shopping with Zappos.com!

Then this:

From: "Zappos.com"
Subject: Your Zappos.com Tracking Number
Date: Sun, 28 Sep 2008 23:41:29 -0700 (PDT)

Thank you for shopping at Zappos.com. The following products have shipped.

They shipped my shoes in under five hours.

On a Sunday night.

Fuck. Me.

1 comment:

Anonymous said...

Hi Toby. I was thinking of you last night and just wanted to say hello.

-- Alicia